5 Austin Avenue 柯士甸路5號

We’ve worked with Suk-yin (Shirley) again this year when our 2-year tenancy contract ran out to find a slightly bigger flat to fit our needs. As before - Shirley was very efficient and went above and beyond so we could rent another beautiful place - super smooth throughout from negotiation to handover.

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

We knew Shirley by internet property search. We knew plenty of agencies and had been looking for a real home for a long time. Without much expectation, we set a target for her and to my surprise, her relentless effort made things happen. Not only completion but a completion for both the well-being of the buyer and seller. She continued her effort despite finishing the deal and helped out in various aspects including renovation, mortgage, and insurance issues. She is an all-around agent and I recommend her if you need to sell or buy any properties.